Customer Service

Product Satisfaction Guarantee
90 Day Unconditional Money Back Guarantee. Please contact Customer Service at 1-888-376-4584 or e-mail at info@vibranthealthco.com.
Shipping & Delivery
We at vibranthealthco.com want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy. Most credit card orders are shipped on the same business day. Online orders are shipped within the United States and Canada using UPS Ground service and can be expected within 3-8 days. Orders placed by 3 PM EST will ship on the SAME BUSINESS DAY. We try to ship all orders within 24 business hours.

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

Privacy Statement
This Privacy Statement outlines the types of personal information vibranthealthco.com may collect, how we may use that information and how we secure your personal information. When you visit the vibranthealthco.com website we will not collect any personal information about you unless you provide it to us voluntarily. If you opt not to provide us with personal information, you can still access our website. However, you may be unable to participate in certain promotions or receive product information offered to those that register. vibranthealthco.com may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit our web pages. For instance, when you visit our website, our web server will automatically recognize some non-personal information, including, but not limited to, the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows ‘95 or Mac OS), and the domain name and address of your Internet service provider (e.g., AOL). Neither our cookies, nor our 3rd party service partners collect any personal information. They do not contain personal information such as your name or e-mail address. We may use personal information for a variety of purposes. We may also use summary information to support our business planning. Following are some examples of how we may use ea ch category of information. We may use your personal information to provide you with the product or service you requested, to identify your product ownership or use, or entitlement to a service and to send you necessary information such as warranty information, product improvement programs, safety bulletins or recall notices. We may also use your personal information to comply with applicable law as well as for marketing and promotional purposes to offer you goods and services and to send you marketing and promotional materials. While continuing to serve your needs, now and in the future, we may use and disclose your personal information for the above purposes. We may retain this information for as long as needed to fulfill these purposes and as required by law. vibranthealthco.com uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, to identify popular features, and to manage our resources. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe there is evidence of a violation of computer security or related laws. vibranthealthco.com. is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. We take technical, administrative and physical steps to protect against anticipated hazards including unauthorized access to and disclosure of personal information. Access to personal information is restricted to those employees requiring access to do their jobs. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. You can request company operations to stop information being sent to you at any time. You can ask for your personal information to be corrected or updated, ask us to remove your personal information from our records and ask us to remove you from marketing communications. Please contact Customer Service at 1-888-376-4584 or e-mail at info@vibranthealthco.com
Terms and Conditions of Use
IMPORTANT — READ CAREFULLY BEFORE PROCEEDING

Overview

The use of this website, including all web pages (collectively the “Site”) and its information, is offered under acceptance of the Terms and Conditions of Use herein (the “Terms”). Please read these Terms carefully before using this Site. You agree to be bound by these Terms as they are amended from time to time, and posted on the vibranthealthco.com Site. Your continued use of the vibranthealthco.com shall be deemed your acceptance of said Terms. If you do not agree with said Terms, please refrain from using this Site. vibranthealthco.com and its related companies and subsidiaries reserve the right to change these Terms, in whole or in part, and at any time without notice. We suggest that you always check this page prior to using the Site to make sure that you have a current understanding of the terms under which you are permitted to access this Site. Intended Audience

The Site is a business and commercial website and intended for a commercial use only. It is not intended for individuals under 16 years old. vibranthealthco.com does not gather personal data online from children under 13. The material on the Site is published by vibranthealthco.com to their customers, and prospective customers residing in Canada and the United States. The Site is not intended for access or use in any other country. vibranthealthco.com makes no representation that the information on the Site is appropriate or may be downloaded legally outside of Canada or the United States. Access to the materials on the Site may not be legal by certain persons in certain countries. If you access the Site from outside of Canada or the United States, you do so at your own initiative and are responsible for compliance with the local laws. Use of Site Information

The content in the Site is offered on an informational basis only and is not intended to be a substitute for advice from a doctor or other qualified health professional. You should never use the information contained in this website to diagnose, treat, cure or prevent disease. You must always read carefully the labels of our products before use. Should you believe or suspect that you have a health problem, we strongly suggest that you consult a health professional. You further understand and agree that:

vibranthealthco.com makes no claim that its products are anything other than over the counter topical pain cream. vibranthealthco.com products do not substitute from a health care professional or from a proven therapy. These statements have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure or prevent disease. Product Purchases

If you purchase items through the Site, you are responsible for providing a valid credit card number with available credit at the time of purchase, or valid checking account information with available funds at the time of purchase. You represent and warrant that you are an authorized user of any such credit card or the owner of any such checking account. You are responsible for payment of any applicable provincial, state, local or city sales taxes. Applicable sales taxes and shipping and handling charges will be included in the purchase.

Total Customer Satisfaction Guarantee

All sales made by vibranthealthco.com to Customers are backed by a 90-day product money back guarantee. Customer Return Policy

vibranthealthco.com offers a total customer satisfaction guarantee. Customers who are not completely satisfied with the product(s) they have purchased can return all unused and unopened merchandise within 90 days from the original date of purchase, for a complete refund, less any shipping costs.

Refunds will be issued within 15 business days of the date of return and acceptance by vibranthealthco.com. Submissions and Privacy

Any material, information or ideas you transmit to or post on the Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by vibranthealthco.com for any purpose whatsoever, including, but not limited to, reproduction, transmission, publication, broadcast, posting, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to vibranthealthco.com will be handled in accordance with the vibranthealthco.com Privacy Policy. . Furthermore, posting or transmittal of any unlawful, threatening, libelous, defamatory, scandalous, inflammatory obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violation of any law is strictly prohibited. Links to Other Sites

The Site may contain links to other internet sites providing advice and other goods and services, which are owned and operated by third party vendors. vibranthealthco.com cannot endorse or accept any responsibility for the content, use, or products and services made available through a non-vibranthealthco.com website. By utilizing these links, you acknowledge and agree that vibranthealthco.com is not responsible for the actions, content, accuracy, privacy policies, opinions expressed, services provided, goods sold, or other links provided by these Internet sites. You further acknowledge and agree that vibranthealthco.com is not responsible, either directly or indirectly, for any damages, or losses caused or alleged to have been caused by use of or reliance on the actions, content, accuracy, privacy policy, opinions expressed, goods, or services provided through these links or made available through these resources. Should you have questions regarding these internet sites, you should address them directly with the site administrator for the particular site. Disclaimer

THE CONTENT, INFORMATION, MATERIALS AND SERVICES OFFERED THROUGH THE SITE ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTY OR GUARANTEE OF ACCURACY, ADEQUACY, COMPLETENESS, CONFORMITY OF THIS INFORMATION AND/OR MATERIALS, OR THAT THE SAME IS ERROR FREE. vibranthealthco.com IS IN NO WAY RESPONSIBLE FOR, AND EXPRESSLY DISCLAIMS LIABILITY FOR ANY ERRORS OR OMISSIONS THAT MAY BE PRESENT IN THIS WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, vibranthealthco.com DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. FINALLY, vibranthealthco.com IS NOT RESPONSIBLE FOR ANY LOSS OF DATA, INFORMATION OR PROFITS ARISING OUT OF THE USE OF THE SITE.

In addition, vibranthealthco.com does not warrant, guarantee or make any representations regarding the security of accounts, or that this website is free from destructive materials, including but not limited to computer viruses, hackers, or other technical sabotage, nor does it warrant, guarantee or make any representations that access to this website will be fully accessible at all times, uninterrupted, or error-free. Limitation of Liability

IN NO EVENT WILL vibranthealthco.com BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, COMPENSATORY, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES, INCLUDING WITHOUT LIMITATION LOST OR MISDIRECTED ORDERS, LOST PROFITS, LOST REGISTRATIONS, LOST GOODWILL, OR LOST OR STOLEN PROGRAMS OR OTHER DATA, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH (1) USE OF OR THE INABILITY TO USE THE SITE BY ANY PARTY; OR (2) ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION; OR (3) LINE OR SYSTEM FAILURE OR THE INTRODUCTION OF A COMPUTER VIRUS, OR OTHER TECHNICAL SABOTAGE; OR (4) MISUSE OF ANY PRODUCTS OFFERED THROUGH THE SITE, EVEN IF vibranthealthco.com, ITS EMPLOYEES OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES, LOSSES OR EXPENSES. Miscellaneous

These Terms shall be governed by the laws of the Province of British Columbia without regard to its conflicts of laws principles. You agree that any lawsuit arising out of or relating to these Terms shall be filed only in the courts located in the Province of British Columbia and you hereby consent and submit to the jurisdiction of such courts for the purposes of litigating any such lawsuit.

In the event that any provision(s) contained in these Terms is held to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the remainder of this Agreement, and this Agreement shall be construed and enforced as if the invalid or unenforceable term(s) or provision(s) had never existed. vibranthealthco.com’s failure to insist upon or enforce strict performance of any term(s) or provision(s) contained herein shall not be construed as a waiver of any term, provision or right.

vibranthealthco.com reserves the right to correct any inaccuracies or typographical errors in the information posted to the Site, and shall have no liability for such errors. Prices and availability of goods and services is subject to change without notice.

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FDA Disclaimer The statements made on our websites have not been evaluated by the FDA (U.S. Food & Drug Administration). Our products are not intended to diagnose, cure or prevent any disease. If a condition persists, please contact your physician. The information provided by this website or this company is not a substitute for a face-to-face consultation with your physician, and should not be construed as individual medical advice.